We offer multiple products and services. Therefore we ask you to be VERY specific when submitting any ticket in order to help us know exactly what your question(s) is/are in reference to. The more information that you give, the quicker we can respond back to you.
Very Important: Email has become increasingly unreliable. Since our emails notifying you of your ticket updates may fail to be delivered, it is vital that you log back in to our Help Desk and check the status of your ticket(s) frequently for updates.
We will attempt to reply to your ticket(s) as quickly as possible, and all tickets are answered in the order they are received. We attempt to answer every email within 24-48 hours but in some situations it may take longer.